Welcome to Dealshoq’s FAQ!

We’re here to help you get the most out of your refurbished tech shopping experience. If you don’t see your question below, feel free to contact us.

FAQs

General Q's

What is Dealshoq?

Dealshoq is your one-stop shop for refurbished electronics. We give premium gadgets a second chance—making high-quality tech more affordable while helping the planet.

Why should I choose refurbished electronics?

Refurbished devices from Dealshoq have been thoroughly inspected and upgraded to meet high-quality standards. They’re not only budget-friendly but also come with a warranty and test drive period for your peace of mind.

Warranty & Returns

What is the 14 Day Test Drive?

Our 14 Day Test Drive lets you try your new device for two weeks. If you change your mind for any reason, you can return it—no questions asked.

How do I start a return during the 14 Day Test Drive?

Simply fill out the form and follow the easy steps. We cover return shipping costs so it’s hassle-free.

What are my options if I return a product?

You can either get a refund or exchange your device for another one. Your satisfaction is our priority.

What does the 12 Month Warranty cover?

Every Dealshoq purchase comes with a 12-month warranty that covers any defects. If your device develops a fault, we handle repairs or offer a replacement at no extra cost.

How do I make a warranty claim?

If you need to use your warranty, contact our support team or initiate a claim through the warranty form. We’ll arrange free shipping for the device if it needs to be sent in for repair or replacement.

What if I experience a problem after the warranty period?

We recommend taking advantage of our 12-month warranty. If you have any issues after the warranty expires, our customer support team can help discuss repair options and next steps.

Shipping & Returns

How fast is the delivery?

While delivery times may vary based on your location, we strive to process and ship your order quickly so you can start enjoying your tech as soon as possible.

Products

Are the products quality checked?

Absolutely. Every device goes through a rigorous inspection process before it reaches you. Plus, with our 12-month warranty and 14 Day Test Drive, you can shop confidently.

Can I get more details on a specific product?

Each product page includes detailed information about the device’s condition, and any special refurbishments. If you have further questions, please reach out to our support team.

Environmental Impact

How does buying refurbished tech help the environment?

Refurbished products reduce electronic waste by giving gadgets a second life. At Dealshoq, we’re committed to sustainability—making tech shopping smarter for you and better for the planet.

What are you looking for?